Self Storage Customer Reviews

“Just wanted to let you know how professional you dealt with our storage needs. You exceeded expectations. Your facilities are clean, bright and well maintained. Your office is efficient and professional. We looked at other facilities, they did not compare. Thanks again for all your help. “

“Thank you for the great service. It was a pleasure to use your professionally run facility. Your’s is by far the best, of the 4 storage facilities that I have used in this neighbourhood.”

“In response to your letter I have received recently, please accept my sincere thanks for leasing me a parking space at your facilities. I have been your customer for many years and each and every time I am impressed with clean, well marked complex. Also, your personnel have always been doing their best to accommodate my last minute requests. Keep up good work!”

“During our 2 year rental of Unit 2834, my husband and I were extremely pleased with every aspect of the facilities (e.g. excellent maintenance and excellent security monitoring systems), along with the friendly customer service provided during that period of time. Should we require use of the facilities in the future, we will definitely consider Storwell Self Storage, again. “

“I would like to take this opportunity to thank you, your company, and all the helpful courteous staff at your facility. I couldn’t be happier to have dealt with a better operated, more secure company then yours. Your staff was also professional, helpful and public relation minded (something is becoming rare these days). The facility itself is secure, clean and excellent. It has been a pleasure to do business with you, and whenever asked about Storage Facilities never fail to recommend Storwell. “

“I would like to take this opportunity and send your establishment a short note of Thanks. In February 2004 I approached your office to discuss storage of my belongings as of the 1st of March while I searched for my first home. After visiting other establishments and talking to employees managing those shops I was immediately impressed with my visit to your premises. As you may imagine it was a very stressful time in my life and once I entered your premises I felt safe and comfortable, I knew my belongings would be safe there. My belongings stayed on your premises for 4 months, and at no time was I uncertain of the security and cleanliness that surrounds your premises. I was so confident in my choice of company, I did not feel the need to visit within those 4 months. On Sunday July 11th I was scheduled to move into my new house and remove my belongings from your premises (Storage Unit# 2805). Saturday, I searched feverishly for the key that opened the lock to my unit, I could not find it, I thought may be possibly it was a combination and therefore there was no key. That Sunday, with my family in tow we came to remove my things and determined that in fact it was a key that unlocked the door. Being Sunday and your office closed, I was stumped with what to do…but as I was returning to my unit I was approached by someone tending the grounds, I believe he may be the owner. He was prepared to assist me… It was Sunday and someone was there! Today, I am in my first home and my things look just as wonderful as they did before they were stored. It was further confirmation that it was in fact the right place to store my personal things. There are two words that describe your company, excellence and professionalism. I would not hesitate to use your establishment again and I will certainly recommend Storwell to others. With humble gratitude, I thank you for making a very stressful time just a little less stressful.”

“We were very impressed with Storwell Self Storage and the service we received. At all times the grounds were spotless and service efficient. Office staff were friendly and helpful. We would recommend Storwell as well use these services again if necessary. “

“Firstly thank you for the cheque refund. I was impressed by the overall sense of security, cleanliness and professionalism. The office staff were very pleasant and helpful and should we have need of self storage again, we would use Storwell as our goods were secure and safe from the elements or other unforeseen dangers. Thank you, the whole system works very smoothly. “

“This paper is long overdue. Owing to the circumstances experienced after leaving your Storwell facility, I was unable to reply to your request. However, within the commercialized structure of any business, credibility is never too late. On account of your request, I should say that the time spent on your compound was most satisfying in regards to security and cleanliness. As to attendance, I would say; LABOR OMNIA VINCIT. Labour conquers everything.”

“Just a quick note to let you know about my experience at Storwell Mini Storage. The facility was clean, accessible and secure. This all added up to peace of mind for us. I was particular impressed with the honestly and geniuses friendliness exhibited by the folks on staff. I will recommend this facility to others and return when need be. Altogether great value. “

“I should like to express to you, and through you, to the Storwell Self-Storage corporation my deep gratitude for the excellent service you personally and your staff have consistently offered me over the period of two months when I was renting storage unit # 3169 at the Storwell Self-Storage Corporation. Your professionalism, attention to the needs of your clients, unwavering willingness to help them in a stressful situation of moving from one place to another, your rare personal charm make you an exceptional example of a businessperson to be emulated by any and every company in the Canadian service industry.”

“Your service is excellent, friendly an professional. Facilities are clean and well maintained. I would highly recommend your company to any of my friends or anyone else looking for a storage facility in Mississauga or Oakville… Thanks for sending my Visa refund and your coffee is good too.”

“As a customer, I keep coming back to your service because of courtesy shown to me each time. I come there for enquiries and also your units are clean and safe at all times of the day. Thank you for your service. “

“I will be happy to recommend Storwell to anyone I know that needs a storage facility. It was nice to know that my possessions were securely kept in an organized well-run business such as Storwell. What impressed me the most was the refund for the days of the month that were not used and how quickly it was processed.”

“My experience with Storwell self storage was a pleasant one. The storage unit I rented was the correct size and easily accessible. As well, the young lady I dealt with, I believe her name was Monica, was both courteous and professional. I would have no problem with recommending or using your service again. “

“I want to thank you for the friendly and efficient way that you handled your business with us. We made several changes during our time with you and you always helped us establish the most efficient, economical way of making these changes. We found your storage units clean, well taken care of. The grounds were tidy so it was easy to access our unit. I would certainly recommend you to friends, should they need your services. It was a pleasure doing business with you. “

“Thank you for processing the refund for the storage unit I vacated recently. My experience with Storwell was very satisfactory. Your office staff is very efficient and courteous, the grounds are clean and well laid out, and the security access and surveillance system provide peace of mind that my furniture would be safe in your facility. I wouldn’t hesitate for a moment to recommend your facility to anyone who was looking for long or short term storage of any size.”

“Thank you for your recent letter requesting our opinion regarding the services he had purchased from Storwell. In my opinion, your operation on Royal Windsor is very well run and maintained and provides good value for the price paid. For the time we had stored our motor home at your location we were impressed with the higher than average levels of security and very professional manner in which you always dealt with us. Had we not decided to sell our motor home we would without a doubt still be customers of Storwell. Should our needs change such that we require any storage services, I assure you we will be contacting you first.”

“I have been a very satisfied user of your facility for 11 years. I’ve always appreciated the courtesy and assistance provided by the staff, in addition to the cleanliness and security provided by the physical facility itself. The only reason I have left Storwell is a change in circumstance which requires my boat to be stored at a location closer to my cottage. Thank you again for the service you offer so well.”

“This letter is long overdue and for that I am sorry. I am settled after my move now and wanted to take the time to thank you for your services. You are so professional and helpful. Both yourself and Paddy went well out of your way to make my 1 yr stay with you and move an EXCELLENT experience. It is so stressful living out of a box and you always keep us comfortable and provide safe storage for my belonging. P.S Thanks for the cookies & tea on cold moving days.Wishing you all the best!”

“It was such a surprise to receive 2 refunds with regard to the storage facilities rented at Storwell. How very considerate of you to re-imburse part of the month of June. This was totally unexpected and certainly appreciated. You know, Fred, how much we enjoyed dealing with Storwell but especially meeting you. After one year of having my furniture stored in your facilities, it has now been moved to our new home and all look so good and in such a perfect condition.There has not been one time, when returning to our units, that we haven’t received the warmest welcome. You always so successfully made us feel like family… THANK YOU for caring so much and thank you for offering such a safe & clean place to store personal belongings.”

“I would like to take this opportunity to let you know that I was very impressed with the space I recently rented from you. The office staff went above and beyond their duties to help me out and it was nice to get the all information that I needed, seeing that this is the first time I have ever needed to rent storage space. The space that I rented was exactly the size that I needed and it was neat and clean, as was the area surrounding it. I have highly recommended you to a few friends that needed to rent space and I know that they too were greatly impressed.”

“My husband and I are extremely impressed on the overall outcome of the dealings with Storwell. The staffs are very considerate and honest. The place is immaculately clean. The security is superb which gave us peace of mind during our entire rental period. We wouldn’t hesitate to recommend you to all our friends and acquaintances. We thank you for the great service and facilities.”

“We appreciated the friendly and efficient staff at Storwell. Your facility always seemed well kept and looks even better since the reno. We never had a thought about the security of our unit. When we need more space again, we’ll be back. Good luck and good business!”

“This letter is in acknowledgement of the terrific service I received during my term at STORWELL Your staff was always pleasant to deal with, courteous and helpful. The facility was always clean and secure and I would not hesitate to use or recommend your facility and services in the future.”

“Though I was a customer of storewell(Scarborough) for only a few months, I was VERY impressed with the professionalism of staff and the pristine condition of the fascility. I will surely recommend Storwell to anyone I know looking for that kind of storage service.”

“This is a brief note of appreciation to your staff for the caring service and friendly treatment that we experienced from all your staff. From our first negotiations about space to the closing out of our two storage units (one from late June to the middle of November and the other from late August to mid-November) the people on the phones and the desk bent over backwards to be helpful and to accommodate our special requirements. Be assured that we will be happy to recommend your storage facility to any other family members or friends if we have occasion to do so.”

“…what really set your storage facility apart from the others I have used in the past was the caring and friendly service provided by your counter staff. I have not experience this kind of warm and outgoing treatment at the other facilities I have tried. Your staff went out of their way to ensure I understood the terms of the short-term lease and did so in a non-officious and courteous manner for which I was very grateful. Such quality customer service will go a long way toward ensuring repeat business. Oh behalf of my employer, The McKenzie Seed Company Ltd., I look forward to doing business with you again next year.”

“The purpose of this letter is to convey our heartfelt gratitude for making our storage rental time a very pleasant experience. The entire staff was courteous, helpful and always ready to assist us as best as they could. The 24 hour entry system was so beneficial that give us the freedom to get whatever we required at any time. We really appreciate when you were able to accommodate our request during the middle of our rental period to change the storage unit. We have highly recommended your storage place to all our friends and family. Your customer service and care is really worth of high praises. In the future if we ever a need of a storage place does come up for us, we will be at your door without a doubt. Please keep up the great work.”

“Thank you so much for accommodating my last minute needs that turned into a longer than expected term this Spring and Summer, at both your Evans Avenue and Royal Windsor Drive location. Your staff, along with clean and secure storage facilities gave me a sense of comfort that my goods were safe and dry. I will gladly recommend your and Storwell to any of my clients in need of clean, secure and affordable storage. Wishing you continued prosperity and success.”

“After using your facilities I have come to the realization that your services are unlike any other. The location, facilities and services are well above average. The site was always clean, easy to access, orderly and most importantly secure. The on-site managers were an extra bonus adding to Storwell’s incomparable security features. Always greeted with a smile; the Storwell staff were courteous, professional and knowledgeable. It has been a pleasure using your facilities and I will most certainly recommend your services to others.”

“Just a note to thank you for the excellent service and clean facility provided for storage. I have used both the indoor and outdoor storage from time to time, and been very pleased. Your staff in the office are always friendly, efficient and a pleasure to deal with.”

“Once again Martingrove Baseball Inc. is please to announce a successful year on the ball fields of Etobicoke with approximately 550 youths registered to play the game of baseball with our league. What a great feeling these kids experience when they were able to field a ball and make the big play or to hit the ball and make that important contribution to the team. They also had to experience the ‘agony of defeat’. All of these factors contribute to making these youths better rounded individuals and put them on the road of some life lessons. This has been possible for the children of our community because of the effort and generosity of the many volunteers and sponsors that Martingrove is proud to be associated with. It is to friends like you that Martingrove owes a great deal of their success. “

“What impressed us most: hassle free, user friendly service. All problems delt with promptly in a professional manner, the staffs are always very courteous and helpful. Thank you for all your help and service.”W. Zembal – Second Nature

“I recently moved out of unit 2843. We were very pleased with the cleanliness of the locker, the security and the service that was provided. The staff was always available and courteous and all our questions were dealt with in a very professional manner. I would certainly highly recommend Storwell and not hesitate to use your services in the future.”

“I wanted to pass along my compliments on the overall impression your business has left us with. Our Toronto location required temporary operational/storage facilities over the summer and fall of 2005, to carry us through a transitional period. Your facility was a perfect fit for our circumstance. The Storwell grounds are well maintained and clean. We found features like the security systems and the mechanical gate always worked as represented and the process of moving internally and eventually departing was handled courteously and professionally. I would not hesitate to recommend Storwell, and if my situation ever requires the service you provide; you will be my first call. Thank you for being there when we needed you, and for keeping us plump with cookies & coffee.”

“In response to your request for feedback on your company’s facilities, I found that they we convenient, clean and well designed. Furthermore found the staff to be very knowledgeable as well as being exceptionally pleasant and accommodating. I will certainly recommend your company to all my friends and associates who might require storage services.”

“On behalf of the Mississauga Unit of the Canadian Cancer Society, we would like to thank Storwell Mini-Storage Corporation for supporting this year’s Daffodil Campaign. It was a tremendous success… We couldn’t have done it without you. …Support from caring organizations such as yours helps the Canadian Cancer Society lead the way in the fight against cancer. Please accept our thanks for this gift that means so much to so many.”

“I just want to comment on the facilities and services that you have given us. It was excellent, very cooperative, helpful and I am very satisfied in renting one of your units. And surely, I will recommend my experience to my business friends if they need warehouse facilities. Again thank you and I will see you in the near future.”