Job description:

Storwell Self Storage is looking for a Leasing Administrator. You will be responsible for maintaining Storwell’s reputation for unparalleled customer service whilst selling our self-storage services.

APPLY TODAY! We are ready to train interested candidates. We offer highly competitive compensation including bonuses paid twice per year.

Rotating Schedule: 4-day work week including weekends, 3 days off each week
Hours of Work: 10hr shifts 8 AM to 6 PM (40hrs/week) VEHICLE REQUIREMENT TO TRAVEL
Salary Range: $17.00-$19.00
Locations: 300 Evans Ave, Etobicoke, ON M8Z 6C8
85 Executive Ct, Scarborough, ON M1S 5W9

RESPONSIBILITIES:

• Responding to employee or guest requests.
• Provides outstanding customer service at all times.
• Greet customers in a professional and friendly manner.
• Understands Storwell Storage services and communicates them effectively to customers.
• Listens and responds to voicemail and phone inquiries, internet inquiries and tenant concerns, maintaining courtesy and professionalism in every interaction.

QUALIFICATIONS:

• Outgoing, customer-oriented professional.
• Good telephone skills and telemarketing experience is an asset.
• Good spoken and written English language skills.
• Proficient in basic computer literacy.
• Flexible to work at multiple locations.
• Available during the week and on weekends.
• Must be proficient in: Customer service, and good telephone communication skills

RECRUITMENT PROCESS: We thank all candidates for their interest; however, only those selected for an interview will be contacted. Successful candidates will be asked to provide two work-related references.

ABOUT STORWELL SELF STORAGE

Storwell Self Storage is a family-owned and operated Canadian business since 1987. From our wide array of unit sizes to our easily accessible locations, Storwell makes self-storage easy. Our individually alarmed units’ range in size from walk-in closet to hundreds of square feet. All of the units at our 3 locations are ground level, Storwell makes storage simple. Our amazing customer service team provides support in multiple languages: English, French, Polish, Punjabi, Hindi, Romanian, Farsi, Russian and Hebrew. At Storwell, we believe that the success we have enjoyed for 35 years is built on our commitment to being the best in the business. We invite you to visit our company website:

COMPANY VALUES:

Accountability: Take pride in what you do. We honour commitments to our customers and to one another.

Commitment: We develop relationships that make a positive difference in our customers’ lives. We are personally accountable for delivering on our commitments.

Collaboration: We achieve more when we all work together.  Putting talent, expertise, and experience at the forefront of every area of our business.

Integrity: Be honest, speak the truth, be ethical. Do what’s best for the business – even when no one is watching.

Respect: We value everyone and treat people with dignity and professionalism